From post #5
Not so silly afterall...
Didn't need starting, either, now did it?....
Problem solving should ideally take a natural course of action, starting with the least invasive/drastic...and ending with the degree of effort actually required once all other avenues have failed.
Case in point...
Norton AV borked on an update...so I did as requested [by Symantec] and used their removal tool to clean the install to enable a fresh.
Problem was it also disabled the MS BITS service [which is required for MS Updates, etc].
First step was to twiddle the service settings...but 'disabled' means PERMANENTLY.
Next step was to Google for 'restarting bits' and 'Norton'....
Not a lot of luck, so posted here....and yrag came to the rescue.....with a link to a sequence of 'fixes'.
Starting at one end of the 'try this'...and ending at the other...all failed except for the very last...
Reinstall Service Pack 2.
That fixed it...and spelled the demise of NAV on my system, or any future one.
Had THAT not worked the only option left was a reformat.
It's all about a logical sequence, not diving in all guns blazing...